Info & Policies

Returns & Exchanges

Due to the nature of vintage and secondhand items, all items are final sale. We do not accept returns or exchanges. All major or unusual flaws will be photographed and noted in the item's description. If there is a problem with your order upon arrival, please contact us within 5 days via email or Instagram messaging.

Item Condition

Most vintage and secondhand items inherently have signs of wear and/or imperfections. Minor or normal signs of wear are to be expected and are not necessarily explicitly described for each item. Any major or unusual flaws will be shared in the item's photographs and descriptions. Items are priced with their unique condition carefully in mind. If you have a question regarding an item's condition, please contact us via email or Instagram messaging prior to placing an order. 

Sizing 

Please refer to the item's description for measurement details. Items may be pinned on a model for photographs so please be sure to read measurements for the most accurate sizing. We aim to be as detailed as possible, but please reach out via email or Instagram messaging with any questions. We do not accept returns or exchanges if an item does not fit.

Contact Us

We gladly welcome all questions and feedback! Please send us an email at info@shoptheunderworld.com or send us a message through Instagram @underworldvintageshop. We will get back to you as soon as possible!